A stain on the ceiling directly under the shower
As the coordinated steps continue, escaped pan water follows the joist bay and drops at the first low point it finds, which is rarely under the drain itself.
Source of the water
Colorado
Our incident command team cleans up shower leaks and overflows, including moisture behind tile, beneath flooring, and inside nearby wall cavities.
Signs to look for
As the coordinated steps continue, if you notice any of these problems, call us before water has more time to spread into nearby materials.
As the coordinated steps continue, escaped pan water follows the joist bay and drops at the first low point it finds, which is rarely under the drain itself.
As the coordinated steps continue, water that gets past the pan runs to the edge of the mortar bed and into the subfloor at the threshold.
As the coordinated steps continue, run a knuckle across the shower floor and listen for the tone to change from solid to empty.
With the scene stabilized, corners and the curb move slightly with the building, so rigid grout there cracks and reopens.
To keep the incident under control, a shower curb is waterproofed over the top and down both faces, and its two ends are where that wrap is hardest to finish.
With the scene stabilized, a shower curb is built to shed water back inward, and a door sweep or threshold seal keeps the rest in.
What happens
Our incident command team adjusts the work to which materials took on water, how far the water traveled, and which materials can be saved.
From the first status check, before we look at the pan we rule out the toilet, the sink and the supply lines feeding the shower.
From the first status check, the drain is plugged and the pan is filled to just below the curb, then watched over a set period.
With the scene stabilized, if the pan holds, water is directed at the curb, the corners, the door sweep and the valve trim in turn.
To keep the incident under control, a traditional pan drains twice: once through the visible drain and once through weep holes at the base of the drain body.
From the first status check, a moisture meter reads the framing, subfloor, wall base and the ceiling underneath, and a thermal imaging camera shows the shape of the wet zone.
As the coordinated steps continue, we tap the shower floor and the lower walls and mark what has debonded. With the scene stabilized, hollow sounding areas usually come off in the repair anyway.
Talk with a restoration specialist
Describe the source, the impacted rooms, and when you first noticed the damage.
What to expect
As the coordinated steps continue, here is how we usually handle shower leak cleanup near Colorado.
From the first status check, on the call we ask one question first: does the water appear during a shower, or with nothing running.
Your callFrom the first status check, stop using it and use another bathroom if you have one.
+5 minutesFrom the first status check, if a ceiling is stained or bulging underneath, keep people out from under it and leave the area lit from a doorway.
+10 minutesFrom the first status check, a crew arrives, meters the wet zone and sets up a flood test on the pan. To keep the incident under control, while it sits, the walls, curb, door and valve trim are examined.
On arrivalTo keep the incident under control, we show you where access is needed and why, and we choose the least visible wall wherever the sequenced drying allows it.
First hours on siteWith the scene stabilized, air movers deliver air into the wall cavity and under the flooring rather than across the room.
Day 1To keep the incident under control, the three places that stay wet longest are the subfloor at the shower threshold, the framing behind the surround, and the ceiling below.
Day 2 to 4Understanding the cost
As the coordinated steps continue, we explain the recommended work and price before you approve the job. As the coordinated steps continue, these examples show what may change the estimate.
| Common situation | What the estimate may include | Typical range |
|---|---|---|
| Shower leak caught early, drying the floor and wall base only | To keep the incident under control, national estimate for diagnosis, testing, drying equipment and monitoring where nothing needs removal. | $500 to $1,500 |
| Wet wall cavity drying behind a tub or shower, one bathroom | As the coordinated steps continue, national estimate for controlled openings, cavity drying and daily readings behind the surround. | $450 to $1,200 |
| Shower leak that reached the subfloor and the ceiling below | With the scene stabilized, national estimate covering both rooms, including ceiling material removal, drying and cleaning. | $2,500 to $8,000 |
| Drying priced by affected area, clean water | National estimate used when the wet zone is measured rather than priced as a room. | $3 to $7 per square foot |
| Tile and mortar bed removal, per square foot | As the coordinated steps continue, national estimate for removal and disposal of tile with a mortar setting bed. | $3.00 to $8.00 |
| Shower pan flood test performed on its own | As the coordinated steps continue, national estimate when the test is the only service requested. | $150 to $400 |
| Shower pan or membrane rebuild by a tile contractor | With the scene stabilized, national estimate for the rebuild trade, not our work plan. With the scene stabilized, included so you can see the whole picture. | $1,000 to $4,000 |
How long the shower has been leaking
To keep the incident under control, a few weeks means wet framing and a drying work plan.
Whether the tile and mortar bed have to come off
To keep the incident under control, drying can often be done through a small opening in an adjacent wall or from the ceiling below.
Which component actually failed
From the first status check, a door sweep or a caulk joint is a cheap fix once it is proven.
Access to the space under the bathroom
To keep the incident under control, a basement or crawl space under the shower lets us dry the subfloor and joist bay from below, which is faster and cheaper.
How much of the room below is involved
With the scene stabilized, a single stain is a small work plan.
Equipment days in a small closed space
To keep the incident under control, bathrooms dry well because they are small, but tile and mortar release moisture slowly.
Why timing matters
From the first status check, water can keep moving into nearby materials even when the surface looks dry.
As the coordinated steps continue, unlike a burst pipe, this leak is switched on by the household.
As the coordinated steps continue, plywood that goes through repeated wet and dry cycles delaminates in layers.
As the coordinated steps continue, a mortar bed sitting on a failed liner acts like a sponge that never gets to dry.
From the first status check, a wall cavity behind a shower is warm, dark and repeatedly rewetted, which is a favorable set of conditions.
Helpful service information
With the scene stabilized, start with the short explanation. From the first status check, open a card if you want a little more detail.
To keep the incident under control, at the bottom sits the preslope, a sloped bed that sends water toward the drain.
To keep the incident under control, a tile shower is a stack of layers, and knowing the stack explains every failure.
From the first status check, grout and tile are the wear surface, not the seal, and water passes through both slowly by design.
From the first status check, the grout myth costs homeowners more money than any other idea in bathroom repair.
With the scene stabilized, mortar and tile hold moisture and release it gradually, so the room air can read normal while the setting bed is still saturated.
As the coordinated steps continue, drying a shower leak is different from drying a burst pipe, because the wet material is enclosed and slow.
Help near you
Choose your area below, or call (855) 876-9548 and describe how the incident started.
You may also need
Our incident command team removes water from bathroom leaks and overflows, then dries flooring, walls, cabinets, and nearby rooms.
Get a Quote: (855) 876-9548Our incident command team removes surface water and dries moisture trapped beneath finished flooring to protect the subfloor and surrounding materials.
Get a Quote: (855) 876-9548Our incident command team locates the source, removes unsafe wet ceiling materials, and dries the cavity to prevent additional sagging and damage.
Get a Quote: (855) 876-9548Our incident command team finds moisture inside walls and uses targeted drying or controlled removal to protect framing and nearby finishes.
Get a Quote: (855) 876-9548Our incident command team cleans up plumbing leaks and overflows, removes standing water, and dries walls, floors, cabinets, and nearby rooms.
Get a Quote: (855) 876-9548Our incident command team extracts water from leaking pipes, checks nearby cavities and flooring, and dries materials affected before the leak was found.
Get a Quote: (855) 876-9548Our incident command team extracts overflow water, checks the floor and room below, and dries unseen moisture before it causes further damage.
Get a Quote: (855) 876-9548Our incident command team uses on-scene moisture readings and targeted inspection to locate hidden leaks and define how far the water has spread.
Get a Quote: (855) 876-9548Common questions
With the scene stabilized, timing is the first clue. To keep the incident under control, if water appears during or shortly after a shower and nothing shows with the water off, the assembly is leaking rather than a pipe.
With the scene stabilized, no, and this is the most common misunderstanding in shower repair. From the first status check, grout is a filler between tiles and it is porous by design.
As the coordinated steps continue, sometimes the leak is at the curb, the door sweep, the valve trim or a corner joint, and those are repaired without touching the floor.
From the first status check, the drain is plugged, the pan is filled with water to just below the curb, and the level is marked and watched over a set period.
With the scene stabilized, a traditional shower drain has small openings at its base that let water sitting on the pan liner escape into the drain.
To keep the incident under control, check whether it darkens after a shower and fades between them, which points at the shower rather than a pipe.
As the coordinated steps continue, three to five days is typical once the source is stopped and the deployed equipment is in. To keep the incident under control, tile and mortar release moisture slowly, so the setting bed and the framing lag behind the room air.
Talk with a restoration specialist
Describe the source, the impacted rooms, and when you first noticed the damage.
Areas we serve
Our incident command team assess homes, businesses, and managed properties throughout Colorado and nearby communities.
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